Terms & Conditions

These terms are between you and Glove Tune ("Glove Tune", "we", "us"), the seller of the services described on this site. Glove Tune provides professional baseball and softball glove relacing, cleaning, conditioning, and repair services from Rancho Cordova, California. By using this site, placing an order, or sending us a glove, you agree to these terms.

We offer relacing (full and partial), cleaning and conditioning, and package services for baseball and softball gloves. Services are offered for local drop-off / pickup and by mail-in.

We will always take reasonable care of your glove, but glove repair involves working with aged and worn materials. We are not responsible for pre-existing damage, hidden defects, or further deterioration of leather or materials that results from their existing condition rather than our workmanship.

Payment is required upfront to confirm a booking. Payments are processed securely by Stripe; your card details go directly to Stripe and are never stored on our servers.

Prices are shown in USD and may be subject to applicable sales tax at checkout. Questions about a charge or a refund? Contact us at jjtatlow@icloud.com and we'll take care of it.

If a booking is created but not paid within 24 hours, it may be automatically cancelled and the time slot released.

If you choose mail-in service, you are responsible for packaging your glove securely and shipping it to the address we provide after booking. We recommend a tracked shipping method. Glove Tune is not liable for gloves lost or damaged in transit to us. Completed gloves are returned using the delivery details you provide.

You agree not to misuse this site or our services. This includes no unlawful use, no fraud or spam, no infringement of intellectual property, and no interference with the site's security or operation (including malware, probing, or scraping).

The Glove Tune name, logo, website content, photos, and branding belong to Glove Tune. You may not copy, resell, or redistribute them without written permission.

We work hard to keep the site and our scheduling running smoothly, but we do not guarantee uninterrupted or error-free operation. Turnaround times are estimates, not guarantees.

To the fullest extent permitted by law, the site and services are provided "as is" without implied warranties of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Glove Tune's total liability for any claim is limited to the amount you paid for the service giving rise to the claim, and we are not liable for indirect or consequential damages (such as loss of profits, data, or goodwill). Nothing in these terms limits liability for fraud, death, or personal injury where the law does not allow it.

We may suspend or refuse service in cases of material breach of these terms, non-payment, suspected fraud or security risk, or repeated violations of these terms.

These terms are governed by the laws of the State of California. If any part of these terms is found unenforceable, the rest remains in effect. We may update these terms from time to time; the "last updated" date above reflects the current version.